Provide on-site basic hardware and software inspection/troubleshooting services, applicable to:
- Computer PC/ Notebook settings/system reinstallation
- Router configuration/problem check
- Printer settings/problem checking
- Wired `wireless network Network`WIFI setting/problem check
- Software settings/problem checking
1. Comprehensive on-site inspection service Instant On Site Support Mixed type
Service form:Door-to-door / charge by time
Service content: Comprehensive service, according to customer requirements to arrange maintenance services with non-fixed fees.
*In order to provide more efficient service, please explain specific questions before placing orders.
Response time: morning order (before 13:00), afternoon arrival/afternoon order (before 20:00), arrival the next morning.
| 上門區域 Location | 首小時收費 First hour |
後續每小時收費 After first hour. Per hour charge |
|---|---|---|
| 澳門區 Macau District | $350 |
$150/per hour |
| 氹仔區 Taipa District | $400 |
$200/per hour |
| 路環區 Coloane District | $450 |
$250/per hour |
*On-site service is applicable to：Desktop/Notebook/Reinstall OS/Inkjet Printer(other equipment charges need to be discussed separately)
*If you need to replace the hardware, the hardware price will be extra
2. Contract on-site support services
Service hours: Monday to Friday office hours 10:00-18:00
Service scope: 1 server + any 1 service terminal software
One year remote support service
(Unlimited number of emails + phone calls)$1800
One year remote support service+
3 emergency on-site support per year
(Unlimited emails + phone calls, plus 3 emergency on-site support)$3600
One year on-site and remote support services
(Unlimited)$5400